Client Reviews

It was a pleasure working with OSA for our camera and access control system installation. David and his team were extremely professional, very respectable and went above and beyond to make sure our system was installed correctly. We had a little issue with one of the access points and OSA worked hard to get it resolved in a timely manner. We highly recommend the OSA team!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

It was truly a pleasure working with OSA. Our experience was extremely positive, the guys were really professional and went the extra mile to make sure the end customer was satisfied with the project.

Good, professional people!!!

“Overwatch Security Installed a camera and intrusion solution for us in Birmingham. 7 IP cameras, a NVR (for recording video) and the Intrusion system were all up and running in a few hours with no issues to report. The cameras were installed both internally and externally and are visible remotely via phone app and we are pleased with the high quality of the system. The intrusion system is also visible via app and appears to work very well. It has a touch screen keypad at the front door that will allow us to arm and disarm as necessary. An app is also available to allow you to remotely arm/disarm or just check and verify it’s current status. They were punctual, professional, flexible and well priced. I would reach out to them again for any of our wiring needs! Thank you Dylan and David for the quote and the install and Thanks to Sandy for the billing support! They have a great team over there!”

“I cannot recommend OSA highly enough. OSA operates with integrity, knowledge, and professionalism. They understand the importance of helping our Safety Team protect people and they treat the engagement with the gravity that church safety and security are due. I sincerely believe that having a firm like OSA provide such quality security products, services, installation, and integration of equipment is a tremendous asset to all who utilize their services.”

“OSA has been a great solution to our problem with a Honeywell controller to our maglock system. We had been dealing with a particular issue for a long time and several companies had not been able to get to the bottom of the problem and fix it. We called OSA and made an appointment with their project manager, and tech specialist. After we explained the problem, he knew immediately what we were talking about and how to fix it. Finally, I felt that we were all on the same page. We got a quote that was very reasonable. Set a time for OSA to come out and he stayed and worked on it until it was working the way that the system should work. OSA has been very easy to work with. Thank you for a great job!”

“We appreciate the partnership with OSA. Their attention to detail, worldwide experienced advisors, and dedicated staff are unparalleled. I would recommend OSA to any company who wants a solid security solution tailored to their business strategies; backed by the best policy and procedures, software/equipment, and protection for all of your risk or security needs.”

“OSA has been extremely responsible to all contractual terms, and has provided a design build program tailored to our needs!”

“OSA is our complete package solution for safety and security needs. They provided us a complete assessment of recommendations, and worked with the vendors on our behalf to execute the scope that aligned with the specific projects and processes needed to provide our residents the safety and security they deserve and expect. OSA even provided last minute on-site security to protect the asset and security measures that had been put in place, and assisted us in setting up off-site camera monitoring security to keep our residents and the asset secure moving forward. Dylan and his team went above and beyond the scope of work, and even followed through with quality assurance on every completed project to ensure the work and processes were completed as promised. The Monroe Group is extremely appreciative of OSA, and the work and services they provide. We highly recommend OSA, and we will definitely be partnering with them again for our upcoming security projects.”

“Our previous security system crashed on a Friday evening. OSA responded immediately and was able to bring back up our obsolete system. OSA then proceeded in revamping our entire camera, burglar and fire protection systems. Tremendous improvement!”

"The extensive risk assessment that was provided for our properties was not only a detailed analysis that evaluated the potential threats, criminal incidents, and risks but also helped us plan for a safer environment for our tenants. The plan included the type of lighting needed to help in areas of concern as well as the implementation of a camera system to capture any criminal activity as it occurred. Again, thank you so much for all of your help, and for answering any questions that we had, not to mention your quick response to our request for the assessment. We look forward to working with you on future projects."

“We highly recommend OSA to other law firms that need quick and effective investigative, skip-tracing, and process serving capabilities. The expertise that OSA provided our law firm was professional and very thorough.”

"Overwatch provided such a unique perspective that only a trained professional could visualize and communicate. The report was extensive, comprehensive and absorbable. It yielded immediate needs as well as those that we can work toward in the future as time and funds become available."

"It was truly a pleasure working with OSA. Our experience was extremely positive, the guys were really professional and went the extra mile to make sure the end customer was satisfied with the project."

"I would recommend OSA to anyone that is looking to add or install security systems not only based on price and quality but on the unique perspective that their highly trained staff have to offer. OSA did a tremendous job in analyzing our security systems strengths and weaknesses across our portfolio and have come up with a plan to address each one in an affordable and effective way! Our tenants can rest assured that their security is being monitored by the best equipment in the industry!!"

"I was very impressed by the thorough evaluation this company performed for us. It provided a full comprehensive and objective review of our property identifying key factors that can help us better manage our asset. I would recommend this company to anyone who may need this service."

"The service and expertise that OSA provided was professional, thorough, and very helpful in addressing the concerns that were present at the time OSA became involved."

"OSA did a great job, very professional, and they cover a lot of ground!"